Getting Started

To get started, log into the AMM and familiarize yourself with the major components on its homepage.

Logging In

To login, follow these steps:

  1. Open your favorite web browser. (Firefox version 3.5 or higher is recommended. You may also use Internet Explorer 7.0 and/or Safari 5.0or higher. Please note that Internet Explorer 6 is not supported for use within the AMM.)
  2. Enter your AMM access URL (generally this is https://yourdomain.amm.clockwork.net) in the address line and press Enter. AMM URL in Location Bar
  3. Sign into the AMM using your AMM username and password and click Log In. If you do not have a username and password, contact your super user.
  4. Upon successful login, you will be directed to the Active Media Suite home page, your portal to the Clockwork products your company has purchased. (Products your company has not purchased are grayed out and are inaccessible.) Product Suite
  5. Click Active Messenger Service to access the Communications tool.

Navigating the Communications Tool

Navigation within the Communictions tool is very similar to that of the AMM. In fact, many of the same functions you have while operating within the AMM, such as Member and List management, are also available here. Review the table below to familiarize yourself with the major tools accessible from the Communictions tool homepage so you can quickly perform newsletter creation and mailing functions.

Clicking the Active Media Suite icons allows to you navigate to the other Clockwork products to which you have access.

Select Newsletters to create and edit email newsletters.

Select Mailings to send and schedule newsletters an view statistics.

Assets are computer files, such as images, word documents, spreadsheets, flash files, audio, video, etc.  Use the Manage Assets area of the AMM to organize and store your digital assets that you will use when creating your newsletters. 

Click Ad Hoc Mailings to access a way to send a newsletter to a single recipient.